In today's dynamic retail environment, shoppers are driving a revolution with modern consumer expectations. Our solutions empower you to seamlessly adapt to ever-evolving behaviors, crafting personalized, multichannel experiences that meet customers wherever they are. With our proactive approach, your brand remains at the forefront of innovation, designing cohesive customer journeys that keep your brand ahead.
It's so powerful and flexible — whether you want to analyze all of your customer channels or for a one-off project.
Head of Research Insights
Read Michael's story →
It presents a significant opportunity for us to determine where we should allocate our resources, improving our internal productivity.
Chief Technology Officer
Read Bill's story →
Indispensable analytics of user feedback to the forefront for product managers, improving product market fit.
VP Head of Entertainment AI
Read Dan's story →
Turn touch points into rich experiences
Understand the key emotional motivators and sentiments that drive customer behavior and make proactive moves to improve conversions.
Resolve problems and be responsive on every channel in real time with close loop capabilities to increase retention.
Target the right customer segments with a unique understanding of unified customer profiles to increase revenue with targeted offerings at the right time.
Hear from your frontline and improve engagements organization-wide
Scale your efforts across multiple stores, geographies, websites, messaging apps, social media and many more.
Take action where it matters with improvement tracking accessible to any employee that you give the access to for daily improvements that add up.
Track the impact of your improvements to customer experiences.
Product & Marketing Experience
Know the right products, place, price and promotion
Real-time feedback, engaging customers on any channel — in-store, online, email, SMS, social media and many (many) more.
Spot tends and patterns automatically with detailed analysis that’s always running in the background to show you the key insights, asap.
Product and Marketing heaven. Conduct product research at scale, managing your own panel of testers with automated feedback and contact.
Build brand edge and market share
Detail analytics at your fingertips. Extract actionable insights in a single click.
Track your brand performance over time, how it shapes up to competitors, and identify threats before the rest.
Experiment in-store and online advertisements before you go live.
Get connected with Monterey AI
We’d love to learn more about what you’re trying to achieve and explore how we can help you understand your customers.
Schedule a personalized demo