Aggregate, Analyze, Act
On Customer Feedback
Monterey (now Reforge Insight Analytics) enables your entire product team (PM, Eng, Design) with actionable customer insights right in their existing tools.
Backed by Y Combinator
Aggregate, Analyze, Act On Customer Feedback
Monterey (now Reforge Insight Analytics) enables your entire product team (PM, Eng, Design) with actionable customer insights right in their existing tools.
Backed by Y Combinator
Aggregate, Analyze, Act On Customer Feedback
Monterey (now Reforge Insight Analytics) enables your entire product team (PM, Eng, Design) with actionable customer insights right in their existing tools.
Backed by Y Combinator
Deployed to companies from seed to Fortune 20 companies.
Deployed within companies from seed to public.
Deployed within companies from seed to public.
You.com
Vercel
InWorld
NBC Universal
Comcast
iDreamSky
OpenArt
Housecall Pro
Whimsical
Gamma
Suno
Sticker Mule
Distill insights from the noise.
In minutes, accurately.
Discover the main origin of customer unrest (or satisfaction) across calls, emails, chat, and beyond using AI-powered analytics, delivering essential real-time insights to the right team.
Issues submitting a CSV file on Chrome. The file size is 12MB. I am a happy user but would like to have this fixed asap.
Issues submitting a CSV file on Chrome. The file size is 12MB. I am a happy user but would like to have this fixed asap.
Amy C.
Amy C.
A
Bug
San Francisco, CA
$400
Chrome
Active User
Neutral
Zendesk, Discord
Bug
San Francisco, CA
$400
Chrome
Active User
Neutral
Zendesk, Discord
Extract
Derive information and indications from manifold unorganized data through myriad avenues.
Amy C.
Charlie H.
Charlie H.
Greetings! I'm encountering difficulties using the CSV upload. Not sure if it’s the size problem. Need help!
Greetings! I encountered difficulties using the CSV upload. Not sure if it’s the size problem. Need help!
12 users are impacted by Large CSV file upload issue last 24 hours, representing $4,961 account value.
12 users are impacted by Large CSV file upload issue last 24 hours, representing $4,961 account value.
Track
Auto Triage: Upload Experience
Analyze
Track
Auto Triage
Classify + Triage
Discover and group problems and subjects, identify emerging patterns, and route to the right stakeholder.
Feedback on the payment from users age 18 to 24
Free
4031
+47%
Pro
2335
+53%
Feedback on payment experience
Free
4031
+47%
Pro
2335
+53%
Q&A + Analyze
Interacting with data easily and naturally without writing code or query involve. Ask any questions and share them with the team.
B
A
C
Share
Share
10:00 AM
This week, your product received 1,168 feedback, including 17 feature requests, 47 questions, 25 bugs.
APP
Top themes:
Optimize Slack integration to provide more accurate notification (+20%) 📈
Configuring the table view (+50%) 📈
Monterey AI
Collaborate + Deliver
Firmly integrated into your process. Engage with the platform wherever your group chooses: email, Slack, and so on.
Garry Tan
President, Y Combinator
Every PM and CEO should use @montereyai
Truly essential product analytics to tell you what is actually happening to your app
A lot of people tried to build this; but this is the real deal
Every product in the world will be 10X better if everyone used it
Dan Grace
Ex VP, TPX, Comcast
Monterey brings indispensable analytics of user feedback to the forefront for product managers, improving product / market fit and allowing PMs to effectively groom their backlog to prioritize the most impactful feature improvement.
Guillermo Rauch
CEO, Vercel
We've done a lot of work for v0.dev to help you start with accessibility.
Great to see the feedback in @montereyai!
40
Hours per month per user Productivity Gain
65%
Cost savings with Automatic Routing
70%
Faster Solving Inbound Data Requests
85+
Supported languages and locales
40
Hours per month per user Productivity Gain
65%
Cost savings with Automatic Routing
70%
Faster Solving Inbound Data Requests
85+
Supported languages and locales
40
Hours per month per user Productivity Gain
65%
Cost savings with Automatic Routing
70%
Faster Solving Inbound Data Requests
85+
Supported languages and locales
Actively listening to the data sources.
Deliver Insights, Impact, & Customer Intuition.
90% of your data is unstructured, and time-consuming to extract insights from. By 2025, there will be 175 billion terabytes of unstructured data across enterprises, and only 10% will even be stored.
Monterey Growth
Supercharge with Monterey AI Growth
Supercharge with Monterey AI Growth
Utilize Monterey AI for accelerated product development processes.
Utilize Monterey AI for accelerated product development processes.
Simple Widget and Requests Portal
Gather feedback and vote on requests in minutes.
Collaborate in App or on Slack
Reach users where they are. All features can be found on Slack.
Direct to Ticket Management
Streamline feedback processing with Linear, Jira, and Asana.
Autoscale with Your Data Needs
Effortlessly scale your data venture from inception to IPO.
Monterey has transformed how we understand our user’s needs and more importantly act on them. The smart tags catch trends that we would have previously missed, and the whole experience is so intuitive and easy to use. Just plug it in and start gathering user feedback!
Brandon Strittmatter
Co-founder of Outerbase
It's been great using Monterey in our product development lifecycle with our users. Instead of our clients having to note down their feedback, get out of the platform, open slack, and then send those feedbacks to us, they can easily relay their feedback in real-time as they think of them within the platform.
Gladys Adjei
Chief Product Officer, Aragorn
Monterey gives us critical insight into our user feedback. This tool has given back so much time to our product team. Absolutely indispensible!
Jerry Zhou
Chief Executive Officer, DocEquity
As a product owner within a start-up, Monterey has not only been an essential tool for me in the organization, documentation, and structure of leading a fast-paced dev team that centered around user feedback. Monterey did a great job of creating a tool that isn't over-complex with a steep learning curve, but is still feature rich for start-ups building products at any stage/ maturity.
Tanner Palm
Chief Product Officer, Gener AI
Monterey AI has been tremendously helpful in building a product that our users want. Before Monterey AI, a user can only submit their feedback and feature requests on our Discord channel. We integrated with Monterey AI on our website and we are getting tons of feedback that would we would not hear otherwise. Monterey AI really shortens the distances between our users and the team.
Coco Mao
Co-founder, Openart
Monterey AI has been a game-changer for my globally distributed startup. Its exceptional intelligence and user-friendly interface have allowed me to identify customer needs, prioritize features, and effectively collaborate with our engineering and marketing teams. I highly recommend Monterey AI to anyone seeking a next-generation product management solution.
Young Zhao
Co-founder, Opus Clip
Monterey has transformed how we understand our user’s needs and more importantly act on them. The smart tags catch trends that we would have previously missed, and the whole experience is so intuitive and easy to use. Just plug it in and start gathering user feedback!
Brandon Strittmatter
Co-founder of Outerbase
It's been great using Monterey in our product development lifecycle with our users. Instead of our clients having to note down their feedback, get out of the platform, open slack, and then send those feedbacks to us, they can easily relay their feedback in real-time as they think of them within the platform.
Gladys Adjei
Chief Product Officer, Aragorn
Monterey gives us critical insight into our user feedback. This tool has given back so much time to our product team. Absolutely indispensible!
Jerry Zhou
Chief Executive Officer, DocEquity
As a product owner within a start-up, Monterey has not only been an essential tool for me in the organization, documentation, and structure of leading a fast-paced dev team that centered around user feedback. Monterey did a great job of creating a tool that isn't over-complex with a steep learning curve, but is still feature rich for start-ups building products at any stage/ maturity.
Tanner Palm
Chief Product Officer, Gener AI
Monterey AI has been tremendously helpful in building a product that our users want. Before Monterey AI, a user can only submit their feedback and feature requests on our Discord channel. We integrated with Monterey AI on our website and we are getting tons of feedback that would we would not hear otherwise. Monterey AI really shortens the distances between our users and the team.
Coco Mao
Co-founder, Openart
Monterey AI has been a game-changer for my globally distributed startup. Its exceptional intelligence and user-friendly interface have allowed me to identify customer needs, prioritize features, and effectively collaborate with our engineering and marketing teams. I highly recommend Monterey AI to anyone seeking a next-generation product management solution.
Young Zhao
Co-founder, Opus Clip
Enterprise Grade
Leverage LLM with Monterey AI Enterprise
Leverage LLM with Monterey AI Enterprise
Leverage LLM with Monterey AI Enterprise
Monterey AI empowers corporate product groups to safely develop, evaluate, deploy, and maintain AI solutions on a large scale.
Monterey AI empowers corporate product groups to safely develop, evaluate, deploy, and maintain AI solutions on a large scale.
Custom Model
Customized for business needs with continuous auto-learning.
Compliance & Security
SOC II Type II, area-specified privacy requirements, and custom SLAs - we support.
Training & Onboarding
Data audit, implementation support, and ongoing training - we're here to help.
Advanced User Controls
Organizational security management through SSO and advanced permissions.
BenGPT
Available 24/7
Supporting 85+ languages. Onboarding every company to an AI-powered product development journey.
BenGPT
Available 24/7
Supporting 85+ languages. Onboarding every company to an AI-powered product development journey.
BenGPT
Available 24/7
Supporting 85+ languages. Onboarding every company to an AI-powered product development journey.
Build Autonomous Product with Monterey AI
Actively listening to the data sources.
Deliver Insights, Impact & Customer Intuition.
90% of your data is unstructured, and time-consuming to extract insights from. By 2025, there will be 175 billion terabytes of unstructured data across enterprises, and only 10% will even be stored.
Distill insights from noises.
In minutes, accurately
Discover the main origin of customer unrest (or satisfaction) across calls, emails, chat, and beyond using AI-powered analytics, delivering essential real-time insights to the right team.
Issues submitting a CSV file on Chrome. The file size is 12MB. I am a happy user but would like to have this fixed asap.
Amy C.
A
Bug
San Francisco, CA
$400
Chrome
Active User
Neutral
Zendesk, Discord
Extract
Derive information and indications from manifold unorganized data through myriad avenues.
Amy C.
Charlie H.
Greetings! I encountered difficulties using the CSV upload. Not sure if it’s the size problem. Need help!
12 users are impacted by Large CSV file upload issue last 24 hours, representing $4,961 account value.
Track
Auto Triage
Classify + Triage
Discover and group problems and subjects, identify emerging patterns, and route to the right stakeholder.
Feedback on payment experience
Free
4031
+47%
Pro
2335
+53%
Q&A + Analyze
Interacting with data easily and naturally without writing code or query involve. Ask any questions and share with the team.
B
A
C
Share
10:00 AM
This week, your product received 1,168 feedback, including 17 feature requests, 47 questions, 25 bugs.
APP
Top themes:
Optimize Slack integration to provide more accurate notification (+20%) 📈
Configuring the table view (+50%) 📈
Monterey AI