Backed by Y Combinator

Copilot for Product Insights

Aggregate, triage, and analyze user feedback, tickets, conversations, surveys, and transcripts - fast, scalable, and accurate. Monterey AI is the most powerful AI native insights platform for decoding the next growth opportunities.

Backed by Y Combinator

Copilot for Product Insights

Aggregate, triage, and analyze user feedback, tickets, conversations, surveys, and transcripts - fast, scalable, and accurate. Monterey AI is the most powerful AI native insights platform for decoding the next growth opportunities.

Backed by Y Combinator

Copilot for Product Insights

Aggregate, triage, and analyze user feedback, tickets, conversations, surveys, and transcripts - smarter, together, and at scale.

Deployed to companies from seed to Fortune 20 companies.

Deployed within companies from seed to public.

Deployed within companies from seed to public.


  • Logo

    You.com

  • Logo

    Vercel

  • Logo

    Uber

  • Logo

    InWorld

  • Logo

    NBC Universal

  • Logo

    Comcast

  • Logo

    iDreamSky

  • Logo

    OpenArt

Listen to users, they say.

But your data is too large and messy.

90% of your data is unstructured, and time-consuming to extract insights from. By 2025, there will be 175 billion terabytes of unstructured data across enterprises, and only 10% will even be stored.

Distill insights from the noise.

In minutes, and accurate.

Discover the main origin of customer unrest (or satisfaction) across calls, emails, chat, and beyond using AI-powered analytics, delivering essential real-time insights to the right team.

Issues submitting a CSV file on Chrome. The file size is 12MB. I am a happy user but would like to have this fixed asap.

Issues submitting a CSV file on Chrome. The file size is 12MB. I am a happy user but would like to have this fixed asap.

Amy C.

Amy C.

A

Bug

San Francisco, CA

$400

Chrome

Active User

Neutral

Zendesk, Discord

Bug

San Francisco, CA

$400

Chrome

Active User

Neutral

Zendesk, Discord

Extract

Derive information and indications from manifold unorganized data through myriad avenues.

Amy C.

Charlie H.

Charlie H.

Greetings! I'm encountering difficulties using the CSV upload. Not sure if it’s the size problem. Need help!


Greetings! I encountered difficulties using the CSV upload. Not sure if it’s the size problem. Need help!


12 users are impacted by Large CSV file upload issue last 24 hours, representing $4,961 account value.

12 users are impacted by Large CSV file upload issue last 24 hours, representing $4,961 account value.

Track

Auto Triage: Upload Experience

Analyze

Track

Auto Triage

Classify + Triage

Discover and group problems and subjects, identify emerging patterns, and route to the right stakeholder.

Feedback on the payment from users age 18 to 24

Free

4031

+47%

Pro

2335

+53%

Feedback on payment experience

Free

4031

+47%

Pro

2335

+53%

Q&A + Analyze

Interacting with data easily and naturally without writing code or query involve. Ask any questions and share them with the team.

B

A

C

Share

Share

10:00 AM

This week, your product received 1,168 feedback, including 17 feature requests, 47 questions, 25 bugs.

APP

Top themes:

Optimize Slack integration to provide more accurate notification (+20%) 📈

Configuring the table view (+50%) 📈

Monterey AI

Collaborate + Deliver

Firmly integrated into your process. Engage with the platform wherever your group chooses: email, Slack, and so on.

"It’s the smartest copilot"

"It’s the smartest copilot"

It's like the smartest ML people combined with VoC pioneers decided to build a product. It's easy, useful and accurate. It's so powerful and flexible, for whether you want to analyze all of your customer channels or for a one-off project. It's accelerating your intuition and refining your POV with real customer insights.

Michael Nguyen

Michael Nguyen

Head of Research Insights, Figma

Head of Research Insights, Figma

An "Indispensable Analytics Platform"

An "Indispensable Analytics Platform"

Monterey brings indispensable analytics of user feedback to the forefront for product managers, improving product / market fit and allowing PMs to effectively groom their backlog to prioritize the most impactful feature improvement.

Dan Grace

Dan Grace

Ex VP, Head of Entertainment AI, Comcast

Ex VP, Head of Entertainment AI, Comcast

40

Hours per month per user Productivity Gain

65%

Cost savings with Automatic Routing

70%

Faster Solving Inbound Data Requests

85+

Supported languages and locales

40

Hours per month per user Productivity Gain

65%

Cost savings with Automatic Routing

70%

Faster Solving Inbound Data Requests

85+

Supported languages and locales

40

Hours per month per user Productivity Gain

65%

Cost savings with Automatic Routing

70%

Faster Solving Inbound Data Requests

85+

Supported languages and locales

Monterey Growth

Supercharge with Monterey AI Growth

Supercharge with Monterey AI Growth

Utilize Monterey AI for accelerated product development processes.

Utilize Monterey AI for accelerated product development processes.

Simple Widget and Requests Portal

Gather feedback and vote on requests in minutes.

Collaborate in App or on Slack

Reach users where they are. All features can be found on Slack.

Direct to Ticket Management

Streamline feedback processing with Linear, Jira, and Asana.

Autoscale with Your Data Needs

Effortlessly scale your data venture from inception to IPO.

  • Monterey has transformed how we understand our user’s needs and more importantly act on them. The smart tags catch trends that we would have previously missed, and the whole experience is so intuitive and easy to use. Just plug it in and start gathering user feedback!

    Brandon Strittmatter
    Brandon Strittmatter

    Brandon Strittmatter

    Co-founder of Outerbase

  • It's been great using Monterey in our product development lifecycle with our users. Instead of our clients having to note down their feedback, get out of the platform, open slack, and then send those feedbacks to us, they can easily relay their feedback in real-time as they think of them within the platform.

    Gladys Adjei

    Chief Product Officer, Aragorn

  • Monterey gives us critical insight into our user feedback. This tool has given back so much time to our product team. Absolutely indispensible!

    Jerry Zhou

    Chief Executive Officer, DocEquity

  • As a product owner within a start-up, Monterey has not only been an essential tool for me in the organization, documentation, and structure of leading a fast-paced dev team that centered around user feedback. Monterey did a great job of creating a tool that isn't over-complex with a steep learning curve, but is still feature rich for start-ups building products at any stage/ maturity.

    Tanner Palm

    Chief Product Officer, Gener AI

  • Monterey AI has been tremendously helpful in building a product that our users want. Before Monterey AI, a user can only submit their feedback and feature requests on our Discord channel. We integrated with Monterey AI on our website and we are getting tons of feedback that would we would not hear otherwise. Monterey AI really shortens the distances between our users and the team.

    Coco Mao

    Co-founder, Openart

  • Monterey AI has been a game-changer for my globally distributed startup. Its exceptional intelligence and user-friendly interface have allowed me to identify customer needs, prioritize features, and effectively collaborate with our engineering and marketing teams. I highly recommend Monterey AI to anyone seeking a next-generation product management solution.

    Young Zhao

    Co-founder, Opus Clip

  • Monterey has transformed how we understand our user’s needs and more importantly act on them. The smart tags catch trends that we would have previously missed, and the whole experience is so intuitive and easy to use. Just plug it in and start gathering user feedback!

    Brandon Strittmatter
    Brandon Strittmatter

    Brandon Strittmatter

    Co-founder of Outerbase

  • It's been great using Monterey in our product development lifecycle with our users. Instead of our clients having to note down their feedback, get out of the platform, open slack, and then send those feedbacks to us, they can easily relay their feedback in real-time as they think of them within the platform.

    Gladys Adjei

    Chief Product Officer, Aragorn

  • Monterey gives us critical insight into our user feedback. This tool has given back so much time to our product team. Absolutely indispensible!

    Jerry Zhou

    Chief Executive Officer, DocEquity

  • As a product owner within a start-up, Monterey has not only been an essential tool for me in the organization, documentation, and structure of leading a fast-paced dev team that centered around user feedback. Monterey did a great job of creating a tool that isn't over-complex with a steep learning curve, but is still feature rich for start-ups building products at any stage/ maturity.

    Tanner Palm

    Chief Product Officer, Gener AI

  • Monterey AI has been tremendously helpful in building a product that our users want. Before Monterey AI, a user can only submit their feedback and feature requests on our Discord channel. We integrated with Monterey AI on our website and we are getting tons of feedback that would we would not hear otherwise. Monterey AI really shortens the distances between our users and the team.

    Coco Mao

    Co-founder, Openart

  • Monterey AI has been a game-changer for my globally distributed startup. Its exceptional intelligence and user-friendly interface have allowed me to identify customer needs, prioritize features, and effectively collaborate with our engineering and marketing teams. I highly recommend Monterey AI to anyone seeking a next-generation product management solution.

    Young Zhao

    Co-founder, Opus Clip

Enterprise Grade

Leverage LLM with Monterey AI Enterprise

Leverage LLM with Monterey AI Enterprise

Leverage LLM with Monterey AI Enterprise

Monterey AI empowers corporate product groups to safely develop, evaluate, deploy, and maintain AI solutions on a large scale.

Monterey AI empowers corporate product groups to safely develop, evaluate, deploy, and maintain AI solutions on a large scale.

Custom Model

Customized for business needs with continuous auto-learning.

Compliance & Security

SOC II Type II, area-specified privacy requirements, and custom SLAs - we support.

Training & Onboarding

Data audit, implementation support, and ongoing training - we're here to help.

Advanced User Controls

Organizational security management through SSO and advanced permissions.

Side portrait of a man

BenGPT

Available 24/7

Supporting 85+ languages. Onboarding every company to an AI-powered product development journey.

Side portrait of a man
Side portrait of a man

BenGPT

Available 24/7

Supporting 85+ languages. Onboarding every company to an AI-powered product development journey.

Side portrait of a man
Side portrait of a man

BenGPT

Available 24/7

Supporting 85+ languages. Onboarding every company to an AI-powered product development journey.

Build Autonomous Product with Monterey AI

Listen to users, they say.

But your data is too large and messy.

90% of your data is unstructured, and time-consuming to extract insights from. By 2025, there will be 175 billion terabytes of unstructured data across enterprises, and only 10% will even be stored.

Distill insights from noises.

In minutes, and accurate.

Discover the main origin of customer unrest (or satisfaction) across calls, emails, chat, and beyond using AI-powered analytics, delivering essential real-time insights to the right team.

Issues submitting a CSV file on Chrome. The file size is 12MB. I am a happy user but would like to have this fixed asap.

Amy C.

A

Bug

San Francisco, CA

$400

Chrome

Active User

Neutral

Zendesk, Discord

Extract

Derive information and indications from manifold unorganized data through myriad avenues.

Amy C.

Charlie H.

Greetings! I encountered difficulties using the CSV upload. Not sure if it’s the size problem. Need help!


12 users are impacted by Large CSV file upload issue last 24 hours, representing $4,961 account value.

Track

Auto Triage

Classify + Triage

Discover and group problems and subjects, identify emerging patterns, and route to the right stakeholder.

Feedback on payment experience

Free

4031

+47%

Pro

2335

+53%

Q&A + Analyze

Interacting with data easily and naturally without writing code or query involve. Ask any questions and share with the team.

B

A

C

Share

10:00 AM

This week, your product received 1,168 feedback, including 17 feature requests, 47 questions, 25 bugs.

APP

Top themes:

Optimize Slack integration to provide more accurate notification (+20%) 📈

Configuring the table view (+50%) 📈

Monterey AI

Collaborate + Deliver

Firmly integrated into your process. Engage with the platform wherever your group chooses: email, Slack, and so on.

"It’s the smartest copilot"

It's like the smartest ML people combined with VoC pioneers decided to build a product. It's easy, useful and accurate.
It's so powerful and flexible, for whether you want to analyze all of your customer channels or for a one-off project. It's accelerating your intuition and refining your pov with real customer insights.

Michael Nguyen

Head of Research Insights, Figma

An "Indispensable Analytics Platform"

Monterey brings indispensable analytics of user feedback to the forefront for product managers, improving product / market fit and allowing PMs to effectively groom their backlog to prioritize the most impactful feature improvement.

Dan Grace

Ex VP, Head of Entertainment AI, Comcast

Build Autonomous Product with Monterey AI