Public voices are more important now than ever. Hear them, and empower them.

Have more than 500 support tickets? Cluster the needs and surface the opportunities in minutes by connecting ticket systems with Monterey AI.

Citizen success is definitely one of the focus areas from national to city level, and I am so excited to see AI opportunities and companies bringing cutting edge AI solutions to voices of citizens.

Citizen success is definitely one of the focus areas from national to city level, and I am so excited to see AI opportunities and companies bringing cutting edge AI solutions to voices of citizens.

Joshua Di Frances

Ex-Executive Director,

White House Presidential Innovation Fellows

HOW IT WORKS

Aggregate, Triage, and Analyze

Aggregate, Triage, and Analyze

Top themes in feedback towards new water policy in Alameda in Q1

Top themes in feedback towards new water policy in Alameda in Q1

According to tickets like #238, 64% of residents in Alameda have reported experiencing frustration when understanding and complying with the new water cap. Additionally, 12% of residents are seeking external help that allows them to share implications directly with the governor. These requests or issues have been trending since Q1 and have been mentioned a total of 4,000 times.

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According to tickets like #238, 64% of users have reported experiencing frustration when creating, updating, and maintaining the database. Additionally, 12% of users are seeking a feature that allows them to export reports for compliance purposes. These requests or issues have been trending since Q1 and have been mentioned a total of 40,000 times.

WHY MONTEREY AI

Turn Voices of Citizens to Continuous Service Insights

Turn Voices of Citizens to Continuous Service Insights

Turn massive people voices into strategies instantly

Endless tickets into a roadmap instantly

Monterey AI is the intelligent solution you need. It grabs, visualizes, and shares insights automatically from any data sources you connect, ranked by impact in your definition.

Stop waiting for outdated weekly or even quarterly reports

Whether you want information shared privately or publicly, or slice and dice to specific segments, just log in and ask. Receive anomaly detection alerts in Slack or Email to keep track of trending issues and how newly deployed policy or services are impacting public opnions.

Empower public sector workers with end user intuition and clean data

Onboarding and training should not take months. Onboard public sector workers to Monterey and start asking business, data, and operation questions. Our triage model makes it easy to segment your data based on your specialized taxonomy.

Auto training and tuning on your Data for best results and privacy

Auto training and tuning on your data for best results and privacy

Monterey AI grasps your specific data and its context. Each interaction and data entry into our system encounters is recorded and used to auto train and improve customized models tailored for your workspace and data.
40

Hours per month per user productivity gain

65%

Cost savings with automatic routing

70%

Faster solution for inbound requests

85+

Supported languages and locales

40

Hours per month per user Productivity Gain

65%

Cost savings with Automatic Routing

70%

Faster solution for inbound requests

85+

Supported languages and locales

Get a demo with your data today

Get a demo with your data today

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