Data-driven Customer-centricity with Monterey AI

Apr 27, 2023

Overview

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What is the future of product development in an increasingly complex and fast-paced world? How can organizations keep up with rising consumer expectations, accelerating timelines for new features and products, while also increasing the amount of personalization and the fit to emerging market needs without skipping a beat? Who will help enterprises better leverage the vast and disparate unstructured data sets that they’re sitting on quickly, accurately & in a simple and intuitive way?

Enter Venture to Watch: Monterey AI, a graduate of the Comcast NBCUniversal LIFT Labs Accelerator: Generative AI ’23 & YC S’22. Monterey AI is your Copilot for product insights. The platform accelerates product development by synthesizing and analyzing unstructured data from multiple sources, including user feedback, support tickets, social media mentions, and call logs, enriched by business and behavioral metrics. In this episode, we sit down with Chun Jiang, their founder & CEO, to talk all things data, AI & product development.

Chun previously led products and design at companies like Unfolded (acquired by Foursquare), Scale AI, and Uber. She graduated from Cornell in 2018 and has been obsessed with building the most ambitious and delightful Data and AI products in productivity, developer tooling, and autonomous vehicles. In this conversation, we talk about Monterey AI’s unique value proposition in the marketplace, the opportunity for more insightful & data-driven product development, and what lies ahead for AI

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